Operating entity: Shanghai Dage Jiaolian Technology Co., Ltd.
This Agreement applies to account cancellation, cooling-off arrangements, consequences of cancellation, and the handling of account-related personal information on the SkillUPEDLIV platform.
1. Preconditions for Cancellation
Users may apply for account cancellation only when the account is in normal status and there are no unfinished courses, unpaid balances, unresolved disputes, pending refunds, or other circumstances preventing cancellation.
2. Consequences of Cancellation
After final cancellation, the account can no longer be used to log in or access associated rights, records, and services. Certain data may no longer be recoverable, except where retention is required by law.
3. Cooling-Off Period
The platform applies a 7-day cancellation cooling-off period to prevent mistaken or unauthorized cancellation. Logging back in during the cooling-off period is treated as withdrawal of the cancellation request.
4. Data Handling After Cancellation
After cancellation enters final processing, the platform will delete, anonymize, de-identify, or otherwise lawfully process personal information and account data in accordance with law, regulation, and the Privacy Policy.
5. Retention Required by Law
Where retention is required for legal compliance, auditing, transaction records, complaint handling, cybersecurity, or technical reasons, the platform may retain limited information for the legally required period.
6. Notifications and Contact
The platform may notify users of cancellation status and related matters through site notices, system messages, emails, SMS, or other reasonable means. Contact: service@skillupsh.com.